Privacy Policy

This privacy policy outlines the types of information we gather about you while you are using GLO Toronto, www.glotoronto.com, (the “Site”), and how we use it. We may amend this policy at any time by posting the amended version here and updating the Effective Date of the policy to reflect the changes.

Please read this Privacy Policy carefully. By visiting and using this Site, you agree that your use of our Site and any dispute over privacy is governed by this Privacy Policy:

WHO WE ARE

GLO Toronto is organized and managed by the CANADIAN RUNNING RACES INC.

GLO Toronto commits to resolve complaints about your privacy and our collection or use of your personal data. If you have any questions or complaints, please email us at info@glotoronto.com with the subject line of “Privacy Policy question/complaint”


GENERAL DATA REGULATION PROTECTION (GDRP)

You can request access to, and correct or erase, certain information;

If any automated processing of information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your information in a usable and portable format;

If the processing of information is based on your consent, you can withdraw consent at any time for future processing;

You can object to, or obtain a restriction of, the processing of information under certain circumstances; and

We may be required to ask you for further information to confirm your identity before we provide the personal data requested.

To make such requests, contact us at info@glotoronto.com


USE OF YOUR INFORMATION

GLO Toronto uses the information collected to fulfill requests for our event, products and services, to better target our ads and emails, to trouble-shoot technical issues, provide benchmarks for aggregate reporting, to provide anonymous reporting for external and internal stakeholders, to communicate with current and previous participants and to conduct research.


COMMUNICATIONS FROM THE SITE

When you provide us with your email address for registration, we will send you periodic emails regarding upcoming events, special deals, merchandise available to purchase and special announcements from sponsors.

Each email sent out includes an opt-out link and a link to update your information.

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the UPDATE YOUR PREFERENCES link included at the bottom of each communication.


COOKIES

A cookie is a small text file that is stored on a user’s computer for record keeping purposes. GLO Toronto uses cookies:

1. To recall your login information at the registration/merchandise store and keep track of the items in your registration/shopping cart.

2. For website analytics

3. For advertising purposes

A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.


LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our Site.

We may release your personal information to third parties: (a) in order to comply with a valid legal requirement such as in compliance with any law, regulation, search warrant subpoena or court order; or (b) in special cases, when we believe it is necessary to share information in order to investigate, prevent or take action regarding any illegal or unauthorized activities, suspected fraud, situations involving potential threats to the physical safety of any person.


INFORMATION SHARING AND DISCLOSURE

We recognize the importance of security for all personally identifiable information associated with our participants and use reasonable measures consistent with industry practices to protect personally identifiable information under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure.

As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. To protect the information stored in our systems, we have implemented a variety of reasonable security measures to maintain the safety of your personal information when you register for our event or place an order for merchandise.

We retain information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Because these needs can vary for different data types in the context of different products, actual retention periods can vary based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.


CHANGES TO THIS POLICY

GLO Toronto reserves the right to change this policy at any time. Please check this page periodically for changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

EFFECTIVE DATE: This Privacy Policy was revised January 3, 2024.